- GENERAL PROVISIONS
This Privacy Policy covers personal data provided to Etisoft Smart Solutions Sp. z o.o. through the website operated atwww.intrabotrobotics.pl.
The controller of personal data collected via the website is Etisoft Smart Solutions Sp. z o.o., with its registered office in Gliwice, entered into the National Court Register kept by the District Court in Gliwice – 10th Commercial Division of the National Court Register under number KRS: 0000453901, business address and correspondence address: ul. Szara 21, 44-100 Gliwice, Poland, NIP (Tax ID): 6312648814, REGON: 243221543, share capital: PLN 142,900.00, e-mail address: biuro@intrabotrobotics.pl, hereinafter referred to as the “Controller”.
Personal data collected via the website is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation – GDPR), and with the Polish Act on the Provision of Electronic Services of 18 July 2002.
The Controller takes special care to protect the interests of individuals whose data is collected via the website, ensuring that data is:
– processed lawfully;
– collected for specified, lawful purposes and not further processed in a way incompatible with those purposes;
– factually correct and adequate in relation to the purposes for which it is processed;
– stored in a form allowing identification of the data subject for no longer than necessary;
– processed in a manner ensuring appropriate security, including protection against unauthorized access, unlawful processing, accidental loss, destruction, or damage.
Considering the nature, scope, context, and purposes of processing, as well as the varying likelihood and severity of risks to the rights and freedoms of natural persons, the Controller applies appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including preventing unauthorized access to data sent electronically.
- PURPOSES OF DATA COLLECTION AND DATA RECIPIENTS
Personal data collected via the website is processed by the Controller for the following purposes:
a) responding to inquiry forms – based on Article 6(1)(b) of the GDPR,
b) entering into and performing service agreements – based on Article 6(1)(b) of the GDPR,
c) direct marketing of the Controller’s own products and services – based on Article 6(1)(f) of the GDPR,
d) marketing activities – based on Article 6(1)(a) of the GDPR,
e) sending commercial information via electronic communication – based on Article 6(1)(a) of the GDPR.
Data may be shared with the following entities:
a) In cases related to inquiries and service contracts, data may be shared with entities affiliated with the Controller, including:
– Etisoft Warszawa Sp. z o.o.
– Etisoft Kraków Marek Obłaza Sp.k.
– Etisoft Sp. z o.o.
– Ribbon Systems Poland Sp. z o.o.
– Orion Znakowanie Towarów Sp. z o.o.
– Etisoft Nordic ApS
– Etisoft spol. s r.o.
– Etisoft Slovensko S.R.O.
– Etisoft Deutschland
– Etisoft Hungary Kft.
and providers of courier, transport, accounting, legal, advisory, IT, and hosting services, only to the extent necessary to achieve the purposes defined in this Policy.
- b) In all other cases, data may be transferred to IT and hosting service providers, under the same conditions.
III. LEGAL BASIS AND DATA RETENTION PERIOD
Providing personal data is voluntary, but necessary to respond to inquiries and conclude or perform service agreements.
Legal bases:
– Article 6(1)(b) for inquiry and service-related data;
– Article 6(1)(f) for direct marketing of the Controller’s own products and services;
– Article 6(1)(a) for general marketing and sending electronic commercial messages.
Data retention:
a) For inquiries and service agreements – for the duration of the agreement and for the period necessary to resolve any potential claims (in accordance with the statute of limitations);
b) For direct marketing – for the duration of the Controller’s legitimate interest, not exceeding statutory limitation periods;
c) For marketing and electronic communications – until the user withdraws their consent.
- RIGHTS OF DATA SUBJECTS
Website users have the right to:
– access their data and obtain a copy,
– rectify or delete their data,
– restrict or object to processing,
– data portability (Art. 20 GDPR).
If processing is based on consent, users may withdraw their consent at any time without affecting the legality of prior processing.
Users may object to processing based on the Controller’s legitimate interest (Art. 6(1)(f)) due to their particular situation. In the case of direct marketing, users may object at any time.
To exercise these rights, users should contact the Controller via the contact information provided at the beginning of this Policy.
- RIGHT TO LODGE A COMPLAINT
Users have the right to lodge a complaint with the supervisory authority – the President of the Personal Data Protection Office in Poland. - COOKIES AND USAGE DATA
Cookies are small text files stored on the user’s device (e.g., computer, smartphone) by the website server. More information about cookies:https://en.wikipedia.org/wiki/HTTP_cookie
Cookies may be used to:
a) identify logged-in users,
b) store form data or login details,
c) customize the site appearance (e.g., fonts, colors),
d) generate anonymous usage statistics.
Most web browsers allow cookies by default. Users can manage cookies via browser settings, including blocking or deleting them, which may affect website functionality.
Browser settings constitute consent to cookies usage under applicable law. If no consent is given, users should change their browser settings.
More information on cookie management can be found in browser help sections or at:
– Chrome
– Firefox
– Internet Explorer
– Opera
– Safari
– Microsoft Edge
The Controller may also process usage data (e.g., IP address, domain) for statistical purposes. This data is anonymous and not shared with third parties.
VII. FINAL PROVISIONS
The website may contain links to external sites. The Controller recommends reviewing the privacy policies of those websites. This Privacy Policy applies only to www.intrabotrobotics.pl.
The Controller uses appropriate technical and organizational measures to secure personal data, including:
a) data access control,
b) login/password protection of user accounts.